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Need some help?

Worktop Express® is happy to help with queries from new or existing customers, but before you get in touch, you may find the answer to your questions in some of the handy resources you'll find right here on the website.

Can I get next-day delivery?

Worktop Express offers a next-day 2Man delivery service to England and Wales on orders placed before 12 noon. 2Man delivery is also available in Scotland on selected days.

Choosing a delivery date?

Delivery dates can be chosen at our online checkout up to four weeks in advance. If you want to book a date further in the future, simply give us a call to discuss your requirements.

Custom sized worktops?

If you need bespoke worktops, try out our Online Bespoke Tool. Any services ordered via the tool receive a 10% discount. We also offer a bespoke laminate worktop service.

Do you have a showroom?

We have a number of showrooms located across the country, with more opening regularly. Visit our worktop showrooms page to find your nearest location.

Looking for opening hours?

Our sales department is open 08:00 until 19:00 on weekdays (09:00 on Wednesdays) and 09:00 until 17:00 on Saturdays. If you would like to pay us a visit, check out the showrooms page to find out opening times.

Looking for samples?

Before ordering worktops from us, you may want to order worktop samples. All types of worktop samples can be ordered online on our samples page.

Are there any promotions?

We always offer our worktops at the most competitive prices, but sometimes we have promotions on our worktops and delivery service. Visit our current offers page to find out if any promotions are currently running.

Where can I read reviews?

Want to see what our customers think of us? We have a Trustpilot rating of 9.4 with over 20,000 positive reviews. We have collated some of our great reviews on our customer testimonials page.

Aftercare and installation

Have you seen our installation and aftercare guides? They contain a wealth of information that may quickly answer your query, especially if you need help outside of our opening hours..

Looking for more help?

We offer a huge number of dedicated information guides covering virtually everything you might want to know about installing, caring for, and living with our worktops.

Why buy from us?

We work incredibly hard to offer an unrivalled range of worktops. Find out what makes us stand apart from our competitors on the Why Buy from Us page.

Frequently asked questions

Our Frequently Asked Questions page covers a wide variety of the most common questions we get asked.

For all other enquiries, please feel free to get in touch via one of the following methods:

Phone Us

Please feel free to call us on our local rate throughout the UK.

0345 22 22 644 or 01452 881 372

Call Us

A member of our team will gladly help out on:

Monday, Tuesday, Thursday and Friday 08:00 - 19:00
Wednesday 09:00 - 19:00
Saturdays 09:00 - 17:00

Email Us

If you would like to send a fabrication diagram through to our team - use the following address: . For all other enquiries, please use our contact form or email us at the following address: .

Please note that in order to complete a quote, we require all customers to provide a valid UK address.

Live Chat

You can easily get in touch with us via Live Chat by clicking the pop-up on the bottom right of the page. Live Chat is available Monday to Friday 09:00 - 19:00 and between 09:00 - 17:00 on Saturdays.

Visit a Worktop Express Showroom

If you would like to pay us a visit, our showrooms are open across the country six days a week. Please visit our worktop showrooms page to get individual opening times for each showroom.

Trade Counter

If you want to collect your worktops directly from us, orders for collection must be made in advance and can be picked up any time between 09:00 and 15:00 on weekdays at any of the following locations: Gloucester, Harlow, Redhill, Chesterfield, Warrington, Glasgow and Birmingham. We do not hold stock at most of our depots so orders must be placed online in advance, and then acknowledged by us prior to collection to ensure that the goods will be available at the destination for collection.

Please note that if picking up worktops (or other large items) you will need to bring an able-bodied person with you, as we are not able to provide assistance with loading as part of our service.

Please note that whilst our showroom is open on Saturday from 09:00 - 17:00, our warehouse is not open for collections during this time.

Contact Us Via Post

If you would like to send us something by post, please use the following address:

Worktop Express®
Units 6-8, Brearley Court,
Baird Road, Waterwells Business Park,
Quedgeley, Gloucestershire,

Get in Touch on Social Media

We can be found on a variety of popular social media networks, though please note that for the quickest response we recommend calling us, using live chat, or the filling out our contact form.

Fax Us

You can fax us on 0845 22 22 688.

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