At Worktop Express we take great pride in being able to bespoke worktops to even the most specific requirements. Our in-house team of fabrication experts are highly trained and capable of turning even the most simplistic vision of a worktop into a detailed diagram which is then fed into our sophisticated CNC machine. This machine is able to produce a huge array of precise bespoke cuts, edge profiles and more.
After being handled by our bespoke cutting experts and prior to despatch, each worktop undergoes a set of rigorous quality control checks to ensure that it ticks all the boxes. We strive to deliver nothing less than exceptional quality every time a worktop leaves our warehouse.
After an initial plan is received from a customer, our team transpose the material into our own accurate CAD software, producing a precise diagram that is then returned to the customer to approve. Once approved – and only then – we can then process the order and begin fabrication.
After discussing the diagram with the fabrication sales advisor assigned to the job, our skilled woodworkers get to work. First they will check the selected worktop for wood quality and compatibility, after which they may need to cut the worktop down to size from a larger piece. If so, they will keep the offcuts with the worktop and provide them to the customer – we don’t believe in depriving people of almost all the timber that they have paid for (the exception to this rule is for extremely small offcuts – less than 40mm in length and 80mm in width).
After cutting, the worktop is then clamped into our CNC machine, and the CAD diagram transferred onto the control computer. The operator then checks the dimensions before putting the CNC machine into operation. Once the CNC program is complete, the operator then checks the dimensions to ensure that the machine has completed its job as required.
Before commencing the worktop finishing process, we perform a visual check of the worktops for imperfections such as dents, scratches and blemishes, as well as another full dimensional check.
Even though the CNC machine cuts to a very precise finish, we sand each worktop by hand. The worktop is worked to an exceptionally smooth finish using progressively fine rotary sand papers, then passed through a specialist machine which sands the worktop to an extremely smooth finish (120 grit), after which it is cleaned off and ready to be oiled.
Oiling & First Visual Quality Check
All wood worktops that have been subject to bespoke customisations are oiled prior to being shipped.
First, the worktops pass through our specialist oiling machine to receive a primary coating, before being left to dry for as long as is required (depending on the size of the worktop).
After this they are transferred onto trestles to be checked over by one of our specialist quality control staff. Armed with the fabrication diagram and specifications, they will look for any areas that may require attention, and check that the quality of the work meets our rigorous standards.
Secondary Oiling & Final Quality Checks
After passing through our first round of checks, the worktop is then coated in a final layer of protective oil and left to dry. When dry, our quality control officer checks over the worktop one last time, and corrects any minor imperfections, or points out any fabrication faults that may need attention. If the worktop doesn’t meet our high standards, then the quality control officer may suggest that the worktop is failed. The timber is then used to create other solid wood accessories, and the process is re-started with a fresh worktop.
Thanks to these precise quality checks, customers can rest assured that their bespoke work surfaces will reach them in tip-top condition. With this in mind, it’s important to then ensure that your worktop is treated to regular maintenance (particularly after it is first installed), ensuring that it will look spectacular for years to come. To make this as easy as possible, we always recommend the purchase of one of our Rustins Maintenance Kits with every bespoke worktop: these kits include all that is required to clean, sand and oil your worktop immediately after installation.