We pride ourselves on the quality of the Worktop Express® bespoke cutting service; and the introduction of brand new, sophisticated machinery means that the calibre of our work can only improve. Below are seven ‘fabrication FAQs’ to give a flavour of what we can offer.
1. I’m nervous about cutting my worktop incorrectly… can you help?
We understand how stressful installing your new kitchen can be which is why we supply a complete fabrication service here at Worktop Express®. Though our DIY worktop blanks are supplied in convenient sizes – making it as easy as possible to complete the installation process yourself – our skilled fabrication team can cut your worktops with precision, accommodating almost any requirement. And if you don’t need any hob apertures cutting or grooves routing, you can always just have your worktops pre-oiled so that these are ready for immediate installation.
2. How can I be sure that my worktops will be treated with care throughout the fabrication process and delivery?
Some handling during production and delivery is required, however there’s nothing to worry about: we ensure that our high standards are met by carrying out stringent quality checks at various points during the fabrication process. Furthermore, all fabricated items are sent using either our own 2Man delivery team or a recommended external courier; and the dedicated team will ensure that your solid wood worktops are handled with the utmost care. With our fabrication service you can breathe easy, certain in the knowledge that you’ll receive quality service throughout.
3. Do you offer any accessories that will enhance or protect my fabricated worktop?
Stainless steel hot rods will protect your worktop from heat damage. We can rout the necessary apertures next to your hob cut out, allowing you to place hot pots and pans directly onto the hot rods without burning the timber. The rods are supplied separately and are removable from the grooves, meaning they can be easily cleaned, too. Drainer grooves are also a fantastic addition – both practical and aesthetically pleasing – and we can apply these grooves in a number of different patterns. Finally, to accessorise your stunningly-crafted worktop, we offer a selection of chopping boards and end-grain butcher blocks.
4. If I send you my measurements, can you produce a diagram for me?
Yes, that’s how our bespoke cutting service works: we’ll produce an itemised quotation based on the services that you require. Once you have made the necessary payment to confirm your order, we will produce a technical CAD diagram and e-mail it to you within 1 working day. As soon as you confirm the diagram we can proceed with your order, with a delivery lead-time of 3 – 5 days for worktops that are pre-oiled or cut-to-size, and 4 – 8 days for everything else (the bespoke process takes between 2-5 days to complete, and delivery can be achieved within a further 1 – 3 working days).
5. Can I order thicker, longer or wider worktops for my kitchen?
For non-standard fabrication requests, we offer a bespoke service. Wider worktops can be manufactured here in our warehouse upon request. This requires biscuit joining two worktops and leaving to dry, increasing the fabrication lead time to 2-3 weeks. Longer and thicker pieces are also available; however this is subject to an extended lead time of 4-6 weeks (deadlines will be confirmed on a case-by-case basis) as these need to be imported from our European suppliers.
6. If my worktops have been fabricated, do I need to do anything before installing them?
Pre-oiling is a compulsory service if your worktop is being fabricated. This is because freshly cut timber becomes susceptible to changes in moisture, humidity and temperature; as such it is crucial that timber is sealed soon after cutting. Pre-oiled worktops are ready for installation but should be treated straight after (please apply at least one coat of Rustins Danish oil immediately after installation).
7. Wood is a natural material, how can I protect my fabricated worktop against changes in heat and humidity?
Our kitchen worktops are kiln dried to reduce moisture content to 8 -10%; however this may fluctuate due to the nature of the material. Wood expands and contracts as the surrounding humidity/air temperature changes. When these changes are mild, so long as the worktop is oiled and installed correctly (and has been stored correctly prior to installation), there is little cause for concern; however, if the worktop will be positioned in close proximity to extreme heat or moisture sources (such as range cookers, dishwashers, washing machines etc), extra protective measures may be required.
An effective method for protecting your timber against damage due to excessive heat would be fitting additional cuts of timber – known as end-caps – to the worktop’s end-grain. End-caps also look beautiful and for some the decision to purchase these items is for aesthetic – rather than practical – reasons. If your worktop is being installed above moisture-releasing appliances such as a washing machine or tumble dryer, we recommend purchasing a moisture-barrier.
We hope this information guide has provided some valuable insight into our fabrication service and the ongoing maintenance of your worktops. Whether you’d just like your worktops oiled, or completely customised and ready for installation, we’re sure there’s something here for you. Please feel free to contact us if you have any further questions.
Please note: this guide was updated on 27th October 2014 to reflect recent changes to the products utilised in our pre-oiling process. For more information on the changes, please visit our Improvements to our Pre-Oiling Service for Wooden Worktops blog post.