'Price Match Promise' Guarantee
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Worktop Customisation ServiceGuarantees
Whether you're planning an entirely new kitchen or updating your home, enjoy peace of mind when ordering from Worktop Express with our product guarantees and warranties.
We pride ourselves on sourcing the highest quality products from the best suppliers to ensure lasting durability.
Please see our list below detailing our product guarantees/warranties and their durations:
| Product | Guarantee / Warranty Period | Guarantee / Warranty details |
| Caple Sinks | Lifetime Guarantee | Caple Website |
| FENIX Bonded Worktops | 3 Years | |
| FENIX Solid Worktops | 10 Years | |
| Fenix Sinks | 10 Years | |
| Laminate Worktop, Upstands & Splashbacks | 5 Years | |
| Solid Laminate Worktop, Upstands & Splashbacks | 10 Years | |
| Solid Surface Worktop, Upstands & Splashbacks | 10 Years | |
| Wooden Worktops & Upstands | 6 Months | |
| Wooden Accessories | 6 Months | |
| Worktops Express Composite Sinks | Lifetime (Waste - 1 Year) | |
| Worktops Express Stainless Steel Sinks | Lifetime (Waste - 1 Year) | |
These guarantees are in addition to and do not diminish or alter your statuary rights.
How to make a claim
In the unlikely event that you have an issue with one of our products, please contact our customer support team who will fully investigate your claim.
2024
