Worktop Sample Service
SHOP IN CONFIDENCE
Trusted Shops
FSC N002239 Please ask us about our range of FSC certified worktops
Sales Helpline
0345 22 22 644
01452 881 372
Information Guides
Worktop Fabrication Service
Worktop Express® -

Delivery Details

Please Note: Our last pre-Christmas delivery date is Thursday 22nd December. For delivery on this date please order before 12 noon on Wednesday 21st of December.

Subject to availability, orders placed after 12 noon on Thursday 22nd of December will be made on or between the 28th and 30th of December. Any orders placed after 12 noon on Thursday the 29th of December will be delivered on or after Tuesday 3rd January.

You can select your preferred delivery date online - during checkout - when you place your order. All delivery slots are available on a first-come first-served basis, so please order as soon as possible to avoid disappointment. Be aware that no deliveries will be made on Bank Holidays.

All standard worktops are available for immediate delivery from stock (unless stated otherwise). Next day delivery is available to the vast majority of UK Mainland for all worktops ordered before 12 noon. Moreover - as our website operates a live stock and delivery booking system - each customer can select his/her delivery date at point of order, allowing quick and easy confirmation of time-frame.

We cover the majority of England, Wales and Scotland on weekdays with our premium 2Man delivery service - an in-house service that we are proud to offer without extra cost to our customers. As part of this service our specialist team of two drivers will offload your goods and, when reusable packaging is used, will also unpack and remove this outer layer of packaging (please note that though the layer of reusable packaging will be removed, your worktops will always be left within the innermost layer of shrink-wrap - this is necessary for their protection).

Alternatively, we work with two third-party couriers to provide two additional delivery options: nationwide next day delivery on worktops purchased before 12 noon, which means that delivery can occur as soon as 24 hours after purchase (though please note that this is a one man service and thus certain high value items are not available for next day delivery); or, for high value items, a separate, specialist nationwide service delivering to the few areas not serviced by our own 2Man delivery network.

We also offer a 1Man Saturday delivery service to selected postcodes. With this service, we provide a two-hour delivery slot between 7am and 3pm. Our driver will call when approximately thirty minutes from your property - to give notice - and will offload the worktop to a ground floor room of your choosing. Please note that this is a one-man service and as such an able-bodied person must be present at the time of delivery to assist the driver with the offloading and carrying of your goods. As with our 2Man service, reusable packaging will be used where possible (if so, all outer packaging will be removed from your property once delivery has been completed). For this option, prices vary from standard. Please see Delivery Option 4 below for more information on the prices and available postcodes.

Please note that all delivery lead times stated above are for standard items and do not include bespoke worktops, or worktops altered as part of our bespoke cutting service (including those placed online using our bespoke worktop tool). Please visit the bespoke cutting service page to view our current lead times.

Product
Delivery Price
(Including VAT)
Worktops
(includes other items below)
£25 for the first worktop + £15 each additional
Maximum Charge £70*
Upstands / Plinths
(when ordered separately)
£15 per order
Installation Accessories
(when ordered separately)
£10 per order
Sample Order
Free

Standard delivery prices shown are for the majority of England and Wales. Surcharges may occur to certain areas (such as Scotland / Highlands / Islands, for example). The correct delivery charge dependent on the postcode of the delivery address is shown during checkout before payment.

* Maximum delivery charge applies to standard 2Man delivery service.

For quick and easy information regarding which services are available to your postcode, simply add the required items to your shopping basket. There is no need to check out or create an account at this stage; when items are added, you will be directed to the 'Shopping Cart' page and an option will appear to calculate delivery charges (the 'Shipping Estimator' tool). On entering your postcode, various possibilities (relating to our 2Man service, third-party nationwide next-day service, or third-party nationwide two man service) and prices will be displayed.

We offer an unprecedented delivery booking service on our website, allowing you to choose from a wide range of available services to select the exact date and timeslot to suit your requirements.

For the majority of England, Wales and Scotland, we strongly recommend our dedicated 2Man delivery service.

Delivery Option 1:

Worktop Express® 2Man Service

Benefits include:

  • Next-day delivery is available on weekdays to the majority of England and Wales. We are also able to deliver to a number of Scottish postcodes within three working days.
  • Delivery between 7:30am and 6pm (weekday service only). If you require a weekend delivery, please view Delivery Option 4 below, which gives details of our new 1Man Saturday service.
  • Two hour delivery timeslot provided by email on the day before delivery.
  • Courtesy call 30 minutes before arrival.
  • A fully trained team of two Worktop Express® staff to offload the goods without assistance to the nearest ground floor room of your property (provided clear access is possible from a ground floor entry point).
  • Dedicated delivery from our warehouse to your property, without handling.
  • Where possible, the goods will be delivered in reusable packaging. The delivery team will unpack the items for you - allowing you to inspect the quality - before removing the packaging from your property, saving you the unnecessary hassle of disposing standard packaging. 99% first delivery success rate with this service.
  • Maximum Delivery charge of £70, no matter how many worktops you buy.

To view the areas covered by this delivery service, please view the table below. All other areas are covered by our national couriers.

Free Delivery

All areas not listed in the table below are covered by our national couriers.

England & Wales

We visit the following postcodes every weekday:

Postcode
CA
DT
GL
IP
LA
LD
LL
(LL11-LL57)
LN
LU
ME
MK
NN
NP/
NPT
OL
PE
PL
PO
(PO1-PO29)
PR
RG
RH
RM
SA
SG
SL
SM
SN
SP
SR
SS
SY
TA
TF
TN
TQ
TR
NOT 21-25
TS
TW
UB
WC
WD
WF
WR
WS
WV
YO

Scotland

We visit the following postcodes on specific weekdays, as listed below:

Postcode
Monday
Tuesday
Wednesday
Thursday
Friday
AB
✔*
DD
✔*
DG
✔*
EH
✔*
✔*
✔*
FK
✔*
✔*
G
✔*
✔*
✔*
✔*
KA
(KA1-26 & KA29-30)
✔*
KY
✔*
✔*
ML
✔*
✔*
PA
(PA1-19 & PA21-38)>
✔*
PH
(PH1-26)
✔*
TD
✔*

* Please note: delivery to these areas needs to be booked before 12 noon three working days in advance of your preferred delivery day.

Due to the popularity of the Worktop Express® 2man service, we would recommend that you book your 2Man delivery a few days in advance to guarantee reservation of your desired timeslot.

For urgent orders where our 2Man service is not available, we offer an overnight courier service, allowing us to deliver next day to the majority of UK Mainland.

Delivery Option 2

:

An overnight third-party courier service which can deliver as soon as 24 hours after purchase (next-day delivery if worktops are ordered before 12 noon). We use this service for all large packages such as upstands that cannot be delivered by our 2Man service, as well as offering this option for deliveries to postcodes that our own service cannot reach.

Deliveries on this service will be made between the hours of 8am and 6pm. This is a one-man delivery service and as such you will need to ensure that an able-bodied person will be available at the premises to assist the driver with the offloading of your order. The driver will assist with the transportation of your items to the nearest ground floor access point only. Please note that certain high value items are not eligible for next-day delivery with this courier option (in such cases, the option will not be displayed on the 'Shipping Estimator' or checkout page). Our overnight courier service option is clearly displayed - where applicable - when delivery charges are calculated on the 'Shopping Cart' website page and at checkout.

With this courier service some surcharges may apply to the Scottish Highlands, off-shore islands, Northern Ireland and Eire. These are calculated at the shopping basket stage (on entering the relevant postcode).

Delivery Option 3

:

Alternatively, for high value goods to areas not covered by the Worktop Express® 2Man delivery service, we utilise a specialist two man courier. This service is very similar to the Worktop Express® 2Man service but covers the entirety of the UK, with a delivery time of 3-10 working days (typically delivering to England and Wales within 5 working days from collection and Scotland within 7 working days.) Once your goods have been collected from us, the courier will call you to book a suitable date and timeslot between the hours of 8am and 6pm. You will also receive a courtesy call 30 minutes prior to delivery. On arrival, the two man crew will offload the goods to a ground floor room of your choosing, utilising our reusable packaging where possible.

Our external two man delivery service option is clearly displayed - where eligible - when delivery charges are calculated on the 'Shopping Cart' website page and at check out.

With this courier service some surcharges may apply to the Scottish Highlands, off-shore islands, Northern Ireland and Eire. These are calculated at the shopping basket stage (on entering the relevant postcode).

Delivery is organised to occur on a suitable day. For our nationwide next day courier service - which is one man only - an able-bodied person is required to be present at the delivery address on the day of delivery to assist the driver with offloading. Please note that standard worktops can weigh between 45/85kgs, so due care must be taken when offloading any goods. Delivery is to the nearest ground floor access point of the building only.

Delivery Option 4:

Worktop Express® 1Man Saturday Delivery Service

Benefits include:

  • Specified two-hour timeslot.
  • 98% first-time delivery success rate.
  • Suitable delivery service for high-value items (not possible with our external one-man couriers).
  • Courtesy call from driver when en route.
  • Delivery to any ground floor room with access, with the assistance of the customer.
  • Where possible, the goods will be delivered in reusable packaging, which our driver will remove and take away to dispose of.
  • Maximum Delivery charge of £85, no matter how many worktops you buy.

This service delivers to the following postcodes:

Postcode
B
BA
BH
BS
CF
CV
DY
GL
HR
NP
OX
RG
SA
(SA1-20)
SN
SO
SP
WR
WS
WV

Prices for our 1Man Saturday delivery service:

Product
Delivery Price
(Including VAT)
Worktops
and any additional accessorie
£40 for the first worktop + £15 each additional
Maximum Charge: £85
Please note: on this service, accessories will only be delivered in conjunction with a worktop. Accessory-only deliveries cannot be made on this service.

Delivery of Small and Medium Items

For small and medium items such as jigs or splashbacks, we use a next day DPD courier service that delivers between 8am and 6pm Monday - Saturday (dependent on the delivery option you choose), and will require a signature. There are a variety of services available: receive your product as soon as pre-10am the next day, or choose from many other weekday options, as well as a variety of Saturday delivery services. Provide us with your telephone number and email address, and you'll get a notification of the delivery driver's name and your 1 hour time slot. The full list of delivery choices is displayed at the checkout. We also use this service (at no charge) for delivery of samples.

Delivery Costs

Costs begin at £25.00 for the first worktop, plus £15.00 for each additional worktop (UK Mainland). We offer free delivery on all accessories (including upstands) when purchased with a worktop. Please note that though every effort will be made to ensure that delivery occurs during the timeslot specified, due to unforeseen conditions - such as traffic - delivery can occasionally take place at a slightly different time from the slot specified.

Certain areas are subject to delivery restrictions / surcharges: this information is displayed during checkout. If in doubt, please contact us for further information before making a purchase. We will be happy to help.

If you would prefer to organise delivery with a member of staff, please do call us on 0345 22 22 644 and a member of our team will be glad to assist. We are also happy to store any worktop orders for a certain amount of time to guarantee availability and stock holding for a future date. We offer this service as we understand how stressful it can be to organise a kitchen installation; indeed, many of our customers will book worktop orders and delivery dates in advance to remove it from their to-do lists!

All worktop orders are packaged to a high standard to ensure a swift and trouble-free arrival.

It is essential that all worktops are checked upon receipt before they are signed for. If any of the packaging appears to be damaged or not intact, the goods must be signed for as "damaged" and a damage report should be filled out with the driver. If someone is signing for the goods on your behalf, please ensure that he/she is aware of and understands the terms of delivery. We need to be informed of any damage within 24 hours of receipt. Failure to comply with any of the above will result in a void claim. Due to the insurance liability, we cannot accept responsibility for any damaged items signed for as "clear", "unchecked" or in "good condition".