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Worktop Express Blog

Jan 20

At Worktop Express we are very proud to use our own next-day 2Man delivery service for the vast majority of worktop orders. In fact, in 2016 our ever-expanding fleet of 2Man teams delivered more than 60,000 orders – consisting of over 100,000 worktops – which totalled close to 90% of all deliveries made.

We have made a conscious effort to reduce reliance on third-party couriers as it gives us far more control over deliveries; by using our own fleet, we can ensure deliveries are on time and that our products are handled carefully.

Indeed, in 2016 we had a 98% delivery success rate on orders handled by our own internal delivery teams, a figure which is very difficult to replicate when using external couriers (as these do not operate under our control).

Our 2Man Delivery service offers next-day delivery on worktop orders placed before 12 noon

With this in mind, this year we have made the important decision to remove third-party courier options from all zones covered by our own 2Man teams. We believe this will not only help us to offer more reliable delivery options, but will also ensure that customers enjoy the high-quality service they have come to expect from Worktop Express.

We will still offer external courier options for surcharge areas of the UK that we are currently unable to reach with our own service, but please note that these will be limited.

Further updates to our service will be made throughout the year, with a focus on the ongoing improvement of our systems and processes at all levels – from placing the order right through to delivery.

If you would like to find out more about our delivery service, please visit the delivery details page. Alternatively, key information is included in the ‘All About Our 2Man Delivery Service’ information guide.

Jan 01

Our free 2Man delivery on worktops must end Monday!

Since the start of the New Year, we have already distributed in excess of 2,000 worktops to customers across England, Wales and Scotland, with the vast majority of orders qualifying for our FREE 2Man delivery offer. There are now just two full days left in which to take advantage of this fantastic saving – so don’t delay if you’re thinking of placing an order!

Our 2Man delivery service is usually priced at £25 for delivery of the first worktop, and £15 for each additional worktop ordered, but until 23:59 on Monday 16th January this service is being offered absolutely free of charge to postcodes within our standard coverage area.

Please note that our 2Man delivery slots are subject to availability, and – although we are continually expanding this service – they often get snapped up very quickly. To avoid disappointment, don’t hesitate to place your order as soon as possible.

If you happen to live in one of our surcharge areas (such as Scotland), we are still able to offer the same level of discount, meaning only the surplus charges will apply.

No discount code is needed to take advantage of this excellent saving – simply pick your desired worktops, worktop accessories and other products, then complete your order at the online checkout to choose a delivery date. Alternatively, get in touch via telephone or email and our sales advisers will automatically apply the free delivery offer to all qualifying orders.

Dec 26

Free 2Man Delivery on Countertop Orders of £300 or More

Worktop Express® offers a superb, great-value range of wooden and laminate countertops, the entirety of which we are proud to deliver to customers across England, Wales and Scotland via our 2Man service.

To celebrate the expansion of our service into 2017, we are offering FREE delivery on all orders over £300 placed by 23:59 on Monday 16th January. Our standard 2Man countertop delivery charges are usually £25 for the first worktop then £15 for each additional worktop ordered, but over the next few weeks the cost will be waived for customers who meet the minimum order value and live within our non-surcharge delivery areas.

There is no code to worry about – the delivery cost has already been discounted for you, making it incredibly easy to save during the promotional period. Simply pick out the worktops and other products you would like to order from us then head to the online checkout, where the discount will be automatically applied.

All orders to postcodes covered by our 2Man delivery service are eligible to receive this discount. Any customers that are located within our surcharge delivery areas will still receive the equivalent discount, but surplus charges may apply.

This free delivery offer also applies to qualifying orders placed via telephone, email, or in one of the Worktop Express showrooms, so don’t hesitate to place your order now and get a beautiful new kitchen surface to kick off the New Year!

Dec 19

Don’t delay in ordering worktops – orders must be placed by 12 noon on Wednesday 21st December!

Unbelievably, the last working week of 2016 is upon us: where has the year gone?! It’s been an incredible twelve months at Worktop Express®, and our ever-expanding team are looking forward to taking a little break over Christmas – but never fear, we’ll be working hard until the very end of Friday!

Indeed, our 2Man delivery service will run until Thursday 22nd December, meaning that you have until 12 noon on Wednesday 21st December to place your order for worktops with pre-Christmas delivery.

We must point out, however, that delivery slots on the 22nd will be allocated strictly on a first-come, first-served basis, so we would recommend you place your order as soon as possible to avoid any disappointment. Once our delivery slots have filled up, your first post-Christmas delivery dates will be on the 28th, 29th and 30th of December – and we expect these to fill up quickly, too.

Please note: the delivery dates above are for our 2Man fleet, which does not cover every part of the United Kingdom. The lead-time for Scottish deliveries is currently three working days (minimum) from point of order; moreover, not all Scottish postcodes are covered each weekday, so please check our delivery details page or contact us to discuss the delivery options available in your area.

Dec 12

Christmas seems to have crept up on us incredibly fast this year – our phone lines and sales rooms are already considerably busier than usual, as customers hurry to complete their stunning new kitchen in time for the festive party season.

If you are planning on ordering your countertops from us, then please take a moment to look at the following schedule – it has all the vital times and dates that you will need to know if you want to order worktops with pre-Christmas delivery.

Thursday 15th December

Place your bespoke worktop order by 12 noon to receive your order in time for Christmas (final fabrication diagram must be confirmed and approved by 12 noon on 16th December to qualify for pre-Christmas delivery).

Saturday 17th December

The following showrooms will be open 9:30am – 2pm:

Camden, Chesterfield, Harlow, Redhill, Warrington.

Please check the individual worktop showrooms for further details.

Wednesday 21st December

Our last pre-Christmas order date for ‘off the shelf’ worktops. Place your order by 12 noon for delivery on our 2Man next-day service.

Thursday 22nd December

For customers wishing to use our 2Man delivery service, this is the final pre-Christmas delivery date.

Friday 23rd December

No deliveries on this day. Sales lines and showrooms will be open 9am – 2pm

Saturday 24th, Sunday 25th and Monday 26th December

Closed

Tuesday 27th December

Sales lines and all showrooms open 10am – 2pm.

Wednesday 28th – Friday 30th December

First post-Christmas 2Man delivery dates.

Sales lines and showrooms will be open 9am – 5pm.

Saturday 31st December

Sales lines and all showrooms open 9am – 5pm.

Sunday 1st January

Closed

Monday 2nd January

Sales lines and all showrooms open 10am – 2pm.

Tuesday 3rd of January

Normal opening hours resume.

First 2Man delivery date of 2017.

If you would like to take advantage of our bespoke wood worktop service or our laminate cutting service, your request must be received by 12 noon on the 15th of December so that we may confirm it the following day. If your diagram is not confirmed, we cannot guarantee that the fabrication will be completed before Christmas.

If ordering any non-bespoke worktops, we recommend you order as soon as possible to ensure a choice of delivery dates. Please note that the quoted dates are for delivery via our own 2Man teams, which do not cover all areas of the United Kingdom. Scottish deliveries will take a minimum of 3 working days from the point of order, and we do not cover all Scotland postcodes every weekday; please consult our delivery details page to find out when we deliver to your area.

Normal opening hours resume on Tuesday 3rd January. If you have any queries about our delivery schedule or opening times over Christmas and New Year, please do not hesitate to contact us via telephone, email or live chat.

Dec 09

Direct Online Services was recently picked as a Fast Track “One to Watch”

This week, our team were very excited to learn that Direct Online Services – the company behind the Worktop Express® brand – had been chosen by the Sunday Times as one of their Fast Track “Ones to Watch”.

This fantastic accolade recognises DOS Ltd. as one of the rapidly-growing companies that fall just outside the main league table, though thanks to a recent £3m investment from the Business Growth Fund, we are hoping that our ongoing growth and expansion will ensure we feature on the main list in the near future.

Over the next year we hope to increase our range of solid wood worktops and other products; expand throughout additional countries in Europe; and make a number of investments in our team, infrastructure, sales and marketing.

You can find out more about this prestigious list by visiting the Fast Track 100 website.

Further details about our company, its history, and much more besides can be found on our About Us page.

Dec 05

Our ash worktops are on sale with up to 10% off until December 22nd.

Our light, bright and hard-wearing ash worktops are made from high-quality European hardwood that features a tight, linear grain. This worktop is a great alternative to oak or maple, and a perfect fit for kitchens lacking in natural light, as it is a highly-reflective surface that is almost white in parts.

For the next three weeks these superb ash worktops are discounted by up to 10%, so if you are looking for a light worktop for your new kitchen, now is the time to make your purchase.

To take advantage of this fantastic saving, orders must be placed before 23:59 on Thursday 22nd December. No code is needed as the worktops have already been discounted – simply add the ash worktops you require to your online shopping cart.

If you would like to order ash worktops by telephone or email, please mention the offer and our sales team will be happy to apply the saving for you. Do note that ash upstands, plinths and samples are excluded from this promotion, though they are still available at very competitive prices.

If you have any questions regarding these kitchen worktops – or any of the other worktops in our collection – please do get in touch by contacting us via the ‘Live Chat’ button, emailing us at , or by telephoning 0345 22 22 644. We would love to hear from you!

Nov 02

Our excellent-value kitchen components are now more affordable than ever! This month, we are offering a fantastic 10% discount across our entire product range, including all of our solid wooden worktops and laminate work surfaces.

Whether you would like to purchase kitchen worktops, complementary worktop accessories, kitchen sinks, taps or floating shelves, all of the products on our website are available with a 10% discount for one month only. To take advantage of this brilliant offer, simply enter the discount code NOV10 at the online checkout. This discount is also available if you order via telephone or email: simply email or call us on 0345 22 22 644 to speak with a member of our sales team, quote the offer, and we will be pleased to apply the discount.

All of our stock is now reduced by 10 per cent until the end of November!
Get 25 per cent off all of our wooden worktop cutting services.

This November we are delighted to announce that we are offering not one, but two money-saving sales. Our second great offers customers an impressive 25% discount on all of our wood worktop cutting services ordered online. To benefit from these savings, order your custom wood worktops through our Online Bespoke Worktop Tool and the cost of each cutting service will be automatically discounted by 25%.

Please place your order by 23:59 on Wednesday 30th November to take advantage of these fantastic offers.

Aug 15

Tree nursery inspection by a local leader.

When it comes to our wood worktops, we have always had an ethical approach to the sourcing of materials. We take care to ensure that all timber comes from sustainable forests with well-established replanting programmes.

As part of our collaborative work with our esteemed friends at the International Tree Foundation, work began in July 2016 to provide support to six tree nurseries in the Budaka District of eastern Uganda. Together with their project partner – the Village Enterprise Foundation Organisation (VEFO) – the ITF has set about providing local residents with key entrepreneurial skills in tree nursery management. The project seeks to help the nurseries establish themselves as small businesses and raise 170,000 seedlings.

In the Budaka district, the local community has described the depletion of tree cover in the surrounding landscape; this is due to the increasing amounts of woodland areas and wetlands that are given over to farming. Combined with the mounting effects of climate change and environmental degradation, quality tree seedlings are becoming increasingly difficult to grow.

Over the past year, the ITF have already collaborated with VEFO in providing essential skills in tree-planting to rural communities in the district, as well as organising meetings and training to increase awareness of the importance of sustaining and augmenting tree growth. This project saw the survival of over 34,000 seedlings (and the tutelage of more than 5,600 people in tree planting and care).

Young members of the community discover more about growing and caring for trees.

The latest scheme will build on these previous successes by supporting the young members of the community as they begin to manage their nurseries as business entities, with the ultimate aim of ensuring the continual growth of sufficient tree and fruit seedlings. The project-leaders expect that the community will witness – and contribute to – the growth of 30 different tree species by June 2017.

Ever keen to exceed requirements for the ethical and sustainable sourcing of materials, Worktop Express® donated £10,000 to the ITF in late 2014, providing support for a number of community tree-planting projects in both the UK and Africa. If you would like to learn more about our stringent policies on sustainability, please visit our Environmental Policy page.

Aug 01

Here at Worktop Express® we are committed to going above and beyond what is required to minimise our impact on the planet. For every timber worksurface we produce, you can rest assured the wood has been sustainably sourced from suppliers with deep-rooted (pardon the pun) replanting programmes in place. Furthermore – since the formation of our partnership with the International Tree Foundation (ITF) in 2014 – we have dedicated ourselves to supporting replanting projects in both the UK and Africa.

Last year, we were actively involved in the restoration of Pit Wood at Ham Hill Country Park in Somerset and – as the first instalment in an upcoming series of blogs regarding our collaboration with the ITF – we wanted to shed some light on the project’s progress and successes.

The historic woodland was felled over a number of years during and after the Second World War and, whilst many sycamore trees have now regrown, the project sought to restore the diverse number of species that had previously existed there. We are happy to report that the target of planting 1,000 trees was met and indeed exceeded; and, better still, these new trees are now thriving in Pit Wood. A fantastic assortment of species were planted, including field maple, birch, hornbeam, hazel, hawthorn, chestnut, wayfaring tree, oak and rowan. More than 50 local residents came together to help the great endeavour – including a number of families – after surrounding communities were invited to “bring a spade” by Friends of Ham Hill (a local group of conservation volunteers).

Chair of Friends of Ham Hill, Mick Wooden, commented on the success of the scheme: “Many people there had never planted a tree […] It was fantastic to see how empowered they became and how the process increased their perception of the natural environment around them”.

Thanks to this successful project, Pit Wood will see increased diversification of fauna and flora, and many members of the community now share a renewed interest and personal investment in the restoration of the nature reserve. If you would like to learn more about our efforts to preserve the planet and minimise our carbon footprint, please visit our Environmental Policy page.

Visit our blog again soon to find out more about our projects with the ITF.