Sustainability is incredibly important to us – so much so, that we work hard to ensure the timber for our worktops is from responsibly managed sources, and that we are involved at every stage of the supply chain. This also allows us to ensure we are only supplying our customers with the highest-quality products, and to better illustrate the work we do, we are taking a behind the scenes look at our worktops. Over the coming months, we will be following a wooden worktop from the forest to your front door – and the first instalment starts right at the beginning, with our purchasing team.
Lisa – our purchasing manager here at Worktop Express – has been kind enough to complete this diary of a typical day in the office for her, to illustrate what our purchasing team do and how they fit in the source and supply of the sustainable timbers we use to create our worktops.
I have just arrived in the office, I have a hot drink and I am just checking my inbox. Overnight I received some new paperwork regarding FSC – this is something we have to check regularly as we need to ensure every batch of timber we receive is certified. The FSC – or Forest Stewardship Council – certifies forests and timber suppliers that are managed sustainably and responsibly, which is why it is so important to us.
We have a new worktop range arriving today, so I am just headed over to the warehouse to check the delivery. We have seen several samples, but we check every order that we receive so we can make sure the quality is up to our high standards.
Just in time for a meeting with one of our timber suppliers to improve the packaging we use to prevent damage or waste of the wood in transit – although nothing at Worktop Express actually goes to waste! Any offcuts that are too small or otherwise unsuitable for use as samples or chopping boards, we fuel our biomass heaters with.
In the canteen and I am trying to eat my lunch as quickly as possible – my meeting ran over (as always – so much to talk about!) and I have a lot to get through this afternoon! Top of the list is a call I have scheduled with a supplier regarding a delivery we have coming in next week, making sure we have done everything we can so the delivery goes as smoothly as possible.
Rushing down to the warehouse again to have a look at some timber worktops that have just arrived. We have to check every delivery to ensure everything meets our high standards – this is especially important for timber as there is no other way to guarantee the quality. Even after I have approved them and accepted the delivery, they will be checked again by our warehouse teams when they are picked for orders, and then again when they leave the warehouse.
A big part of my job is looking at current stock we have against the current sales, historical sales trends and also potential future design and décor trends. This helps my purchasing team work out what we need to purchase, when and how much – which ensures we always have enough in stock for our customers.
Almost home-time! I have finally received the paperwork for a new source of one of our exotic timbers – this is something we will check thoroughly to ensure we are sourcing all of the wood we use to create our worktops from responsibly and sustainably managed forests. I will have a look through this before I leave the office today – hopefully it won’t take too long.
Another day is done! Hopefully, this has given you an insiders view of the work we do to honour our commitments to the environment – you are off to our sales department next to see what happens at our end when you order one of our worktops.
If you would like to know more about what goes on behind-the-scenes here at Worktop Express, stay tuned for the next in our series taking you from forest to front door. Sign up to our newsletter to keep up-to-date with our blog posts and follow us on Facebook and Twitter for exclusive content.